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Course Feedback for Instructors (CFI) is an online questionnaire that instructors can use to get feedback from their students about their teaching. The system allows instructors to select the questions they want to ask from a bank of questions and is completely confidential so that instructors can get feedback they need to improve their classes. 

The CFI system opens on the first day after course selection period closes each semester and closes at the end of exam period. Every instructor can set their own start and end date. 

Instructors will not see the report until after the closing date they set. For questions about the CFI you can contact course_feedback@sas.upenn.edu.

Setting Up a CFI For Your Class

01

From the Start Page

Click the "select" link next to the course you want feedback on.

02

Click "Opt In."

03

Dates

Set dates (these are the dates the survey is available to students and then the date the survey closes). Wait to click finalize until you are finished with the question personalization.

04

Preview

When you are done selecting questions click "Preview" to see the questions and make sure of your selections. After that click "Submit" and your survey is set up. (Make sure that you click "submit" — NOT "save" — or the form will not be sent.)

05

Apply Changes

Return to the previous tab and set your start and end dates. Click "apply changes" and then in the upper right click "finalize."

NOTE: Always preview the questions you have selected by clicking the "preview" button before you finalize your survey by clicking "submit." Once you have submitted your questions, you may change them until the date the survey opens but thereafter you CANNOT change them.

Once you have set the survey up, the system will send reminders to your students about the survey at regular intervals. When the system has closed, you will be able to see your results.

What's Next

If you are using the forms for mid-term evaluation, focus on incremental change. Don't try to completely redesign your course midway through the semester.

Talk to the students about their comments. Explain how the changes you are making will help them reach the goals you have set. As you discuss change with your students, be careful not to seem defensive.

Instructors who would like help designing or responding to midterm evaluations can contact either Bruce Lenthall or Catherine Turner at the Center for Teaching and Learning.