Policies You Might Want on Your Syllabus
A collection of ideas from other Penn faculty
Students can have unrealistic expectations about how quickly you will respond to email and the types of issues that you can deal with effectively over email. It can be helpful to set a time within which they should expect a response. Some faculty are happy to respond immediately. Others request 24 to 48 hours. Others say that they will only respond during business hours (9 to 5).
You may also want to explain that you intend to communicate changes in class through email so that students know to pay attention to emails from you.
In addition, some faculty set boundaries about what they will respond to over email. For example, some will not respond to questions that could be answered by looking at the syllabus. Others use online course management systems (like Canvas and Piazza) for Frequently Asked Questions and tell students to start there before sending questions.